Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of The Pagan Witch™. The collective work includes works that are licensed to The Pagan Witch™ Copyright 2017, The Pagan Witch™ ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with The Pagan Witch™ or purchasing The Pagan Witch™ products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with The Pagan Witch™. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized by The Pagan Witch™ in writing. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of The Pagan Witch™ used in the site (including the name "The Pagan Witch™") are trademarks or registered trademarks of The Pagan Witch™.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Pagan Witch™ disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Pagan Witch™ does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Pagan Witch™ does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
The Pagan Witch™ shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Pagan Witch™ has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Product Use Disclaimer

Pursuant to the current United States Postal Service regulations and other State and Federal laws, The Pagan Witch™ is unable to make any claims as to the effectiveness of the products sold on this site for medicinal, health, magickal or occult purposes. The information provided for your reference originates from the historical and/or traditional uses of these products. Neither the information provided nor the products sold should be used as a substitute for competent medical care. None of our products should be considered effective against medically diagnosed diseases. All items on the site are sold as curios only - none of our supplies have any magickal ability of their own. Remember, the magick is in YOU. 

DO NOT ingest ANY of our products, they are NOT to be taken internally. 

The Pagan Witch™ is NOT responsible for misuse of our products. Be sure to keep all incense, oils, and other potentially dangerous items away from children and pets. Herbs, oils, resins and related organic and synthetic based products are intended for RELIGIOUS PURPOSES ONLY. Products sold from this site should not be orally ingested, sniffed, injected, smoked, or otherwise taken internally.  Upon consumption, damaging side effects or intoxications may occur. We will not take any responsibility for an individual's personal decision to use our products in an illegal or damaging way. By placing your order with us, you, the customer, assume full responsibility for the use or misuse of our products.

Candles, incense, and charcoal should only be burned inappropriate sturdy holders on a stable and heat-resistant surface.  Always keep burning items within your sight.  Completely extinguish burning charcoal, incense and candles before leaving a room or going to sleep.  Never burn items on or near anything flammable, including but not limited to drapes, bedding, carpets, and paper.  Burning candles, incense & charcoal should be kept at least 3 feet away from anything that can burn.  Do not place burning items where they can be knocked over by children, pets, or others. Keep burning items away from drafts, vents, ceiling vents and air currents that could blow papers, draperies or other lightweight items into the flame.    

It is the responsibility of the buyer to ascertain and obey all applicable local, state, and federal laws in regard to purchasing, possession, and use of any item on this site. By placing an order, the buyer represents that the products ordered will be used in a lawful and responsible manner.

Legal Notice Regarding The Purchase Of Athames, Bolines and Ritual Knives

The Pagan Witch™ only sells knives, also known as ritual athames and bolines, to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. Your purchase of an athame from The Pagan Witch™. by telephone, by mail, by fax, over the internet or in person, legally binds you and your heirs, assigns, transferees, and personal representatives as follows:

When you order and purchase an athame from The Pagan Witch™, you represent that you are of legal age to purchase the merchandise ordered and that the merchandise can be purchased and owned in your country, state, county, and/or city of residence. By offering athames for sale, The Pagan Witch™ does not represent or warrant that any specific purchaser may legally purchase, own, or possess the merchandise ordered.  It is YOUR responsibility as the buyer to check your local laws.

Athames may be dangerous or even deadly if used improperly, negligently, and/or illegally. When you purchase an athame from The Pagan Witch™, you agree that you will use the purchased merchandise in a safe and legal manner, consistent with all applicable laws, recognized safety rules, and common sense. You further agree that you will train and supervise minors in the use of the athame and that you will take such steps as may be reasonably necessary or required by applicable law to keep the athame out of the hands of minors and untrained and/or immature individuals.

When you purchase an athame from The Pagan Witch™, you agree to assume all risks related to and/or arising from your ownership and use of the athame and agree to indemnify and hold The Pagan Witch™ harmless from any and all claims brought by any person or entity against The Pagan Witch™ related to and/or arising from your ownership and/or use of the athame.

Returns Policy

We accept returns within 10 days of the day your order is delivered (based on shipper delivery confirmation information). We do not accept returns of body pierced jewellery (earrings, naval rings and the like), items that can be tampered with (oils, perfumes, herbs, bath items, etc.), books, or sealed items that have already been opened. Returned items must be unopened, unused, and in saleable condition with all original parts, documentation, and packaging. You are responsible for all shipping costs (both the shipping that you paid to get the order and any shipping to return items). 

All returns must be pre-authorized and accompanied by a Return Merchandise Authorization number (RMA number).  To request a return authorization, please contact our Returns Department via e-mail at support@thepaganwitch.com or using our Contact page within 5 business days of receiving your order. Please be sure to explain the reason for your return and what items are being returned to us. We will respond with an RMA number that you must write on the outside of your return package.  Unauthorized returns will not be accepted. 

All returns are subject to a 10% restocking fee. Refunds will be made in the original form of payment for credit card/PayPal orders. For orders paid using offline money orders or cashier's checks, any refund will be in the form of a store credit.  Refunds are generally made within 3 to 5 business days after we receive the return and confirm that the items are still in new, unused condition.  

Undeliverable, Unclaimed & Refused Packages

If your order is returned to us as unclaimed, refused, or rejected, or if a package cannot be delivered because the shipping address you provided at the time of your order was incorrect, we will deduct the original shipping costs, any return shipping fees charged to us by the shipping company, and a 20% unauthorized return processing fee from any refund amount.  If you request that we re-ship a previously undeliverable order, we will only do so after you pay for additional shipping fees to cover the repeat outbound shipment. 

Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, The Pagan Witch™ reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Pagan Witch™ reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, The Pagan Witch™ shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by The Pagan Witch™ without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

The Pagan Witch™ may deliver notice to you by means of e-mail, a general notice on the site, or by another reliable method to the address you have provided to The Pagan Witch™.

Your use of this site shall be governed in all respects by the laws of the United Kingdom of Great Britain and Northern Ireland, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of The Pagan Witch™ products) shall be in the courts of the United Kingdom of Great Britain and Northern Ireland. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of The Pagan Witch™ products) must be commenced within one (1) year after the claim or cause of action arises. The Pagan Witch's™ failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. The Pagan Witch™ may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a The Pagan Witch™ or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
The Pagan Witch™ does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, The Pagan Witch™ is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, The Pagan Witch™ reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to The Pagan Witch™ in its sole discretion.

You agree to indemnify, defend, and hold harmless The Pagan Witch™, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, The Pagan Witch™. may link to sites operated by third parties. However, even if the third party is affiliated with The Pagan Witch™. The Pagan Witch™ has no control over these linked sites, all of which have separate privacy and data collection practices, independent of The Pagan Witch™. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, The Pagan Witch™ seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site but for sites, it links to as well (including if a specific link does not work).

Mediumship Readings, Healings, and Reiki
The mediums, energy healers, and spiritual and life coaches here are no substitute for professional medical, legal, financial, or psychological help. We do not condone or advise drug use as a substitute for medical or psychological help, nor do we support anyone in the group that gives that advice. We are not responsible for other mediums and/or energy healers. Results are not guaranteed. No one should expect a 100% accurate reading from anyone. Mediums all have off days in their channeling, and not even the most seasoned medium is perfect.

If you are getting a free reading or a reading from a practicing medium: If you're getting a free reading or healing or getting a reading from a practicing medium, please know that the medium or energy healer is most likely not a seasoned medium or healer and is practicing on their skills. When you help a reader to improve their skills at no cost but for your time, you are the equivalent of a teacher even though you may not feel you are teaching. However, you indeed are because the reader is learning how to work with another individual. This is a mutually beneficial program, the sitter gets insights or communication often for no cost and the reader gets to advance their gifts and knowledge. There are no guarantees that what the reader says will be accurate. Also, since the practicing mediums do not have a set schedule, the wait time may vary.

Questions about the Terms of Service should be sent to us at support@thepaganwitch.com.

Free/Promotional Items
If you are ordering one of our Free plus s/h items, stock is subject to demand and supplier stock levels which is out of our hands. Delivery may also take between 6 - 8 weeks again depending on demand, supplier stock levels, public holidays etc.

Gift Cards
Gift cards, e-gift cards, gift vouchers and promotional discounts

The Pagan Witch™ gift cards and e-gift cards

You can redeem the The Pagan Witch™ gift card or e-gift card online at https://thepaganwitch.com 

Please protect your card and treat it as cash; we cannot replace lost, stolen or damaged cards

The gift card will expire 24 months from purchase or last use. Buying a product or making a balance enquiry refreshes the 24-month expiry period. We will not refund any balance remaining and we will invalidate the card.

Gift cards can be purchased online with a minimum value of $1 ($10 online). Gift cards and e-gift cards have a maximum value of $500.

Gift cards and e-gift cards cannot be exchanged for cash. We do not give change or refunds on gift cards or e-gift cards.

If you are using a gift card or e-gift card online and the total order value is less than the value of the card, any balance will remain on the card and may be applied to future purchases, provided that the card has not expired.

Where goods you have purchased with a gift card or e-gift card online are subsequently exchanged for goods of a lower price or returned, monies owing will be refunded to a gift card.

If you return goods you have purchased online using a gift card or e-gift card, we'll credit monies owing to your online shopping account . This does not affect your statutory rights.

We reserve the right to refuse to accept a gift card or e-gift card which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.

We reserve the right to amend the gift card and e-gift card terms and conditions from time to time, where we consider it reasonable and necessary to do so
The Pagan Witch™ gift vouchers

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